Policies & Procedures.
Our policies and procedures allow us to spend less time on administrative tasks and more time on what matters most - giving your child the best music lesson experience possible. Please read below to learn more about how we keep things running smoothly at the studio. If you have any questions - just give us a call!
Academic Year
Policies & Procedures
GETTING STARTED: All classes are scheduled on a first-come, first-serve basis. Lesson times cannot be reserved and students will not be able to begin class until Lanti Performing Arts receives the registration form, non-refundable enrollment fee, non-refundable activities/performance fee, and 1st month's tuition. Lanti Performing Arts has open registration and will be happy to begin lessons mid-semester (pending schedule availability). If you begin mid-year, your tuition will be pro-rated and then your monthly tuition will start on the 15th of the month. Note: some group classes may not be available to begin mid-session and other classes may have additional requirements prior to joining the class.
TUITION EXPLANATION & OPTIONS: All monthly tuition payments will be processed automatically on the 15th of each month through an auto bank draft or credit card transaction (3% convenience fee applied) within 5 business days of your enrollment to April 15th (9-month programs) and May 15th (10-month programs). Tuition amounts are based on the number of classes in the school year not the number of classes in the month. Tuition has already been prorated to include holidays so your tuition is the same regardless of the number of classes in any given month. Tuition is not prorated for classes missed. Summer programs will be invoiced separately.
ANNUAL ENROLLMENT FEE: An enrollment fee of $65.00 per student is non-refundable and due at the time of registration. This fee is paid annually per academic year. This will allow students to participate in recitals and performances throughout the academic year and summer.
NON-SUFFICIENT FUNDS (NSF) FEE: In the case of an ACH Transaction or check being rejected for Non-Sufficient Funds (NSF) I understand that Lanti Performing Arts may, at its discretion, attempt to process the charge again within 5 days, and agree to an additional $25 charge for each attempt returned NSF which will be initiated as a separate transaction from the authorized recurring payment.
DISCOUNTS: A family discount of 10% is applied to additional family members’ tuition for those involved in private lessons. Discount is applied to the lowest-rated tuition. There are no family discounts for production classes, group classes, or session/seasonal programs.
REFUNDS: There are no refunds for missed lessons. If you opted to pay for the full year and withdraw early, you may request studio credit for another program. Credits are not transferable to other family members.
ARRIVAL/DEPARTURE: Students are to arrive on time so that lessons may begin as scheduled. Arriving late will shorten the lesson accordingly due to other bookings. Your teacher will meet you in the lobby or at the classroom door for groups (or designated place at off-site locations) at your scheduled lesson time. Teachers do not supervise students before and/or after their assigned lesson time.
SCHEDULE CHANGES: A student is allowed 1 permanent schedule alteration per studio year. Additional change requests will result in a $15 administrative fee. Any schedule changes will only be made when the Make A Change e-form is completed.
STUDENT ABSENCE: No refunds are given for missed lessons. Tuition reserves a student’s lesson time each week. Students are entitled to TWO (2) MAKE-UP lessons per academic year. In order to be eligible for a make-up lesson, lessons must be canceled by providing 24 hours notice to Lanti Performing Arts. Notification can be sent via email or phone (call/text). PLEASE NOTE: Last-minute cancellations and no-shows will necessitate charging the full lesson fee and are NOT eligible for make-ups. We cannot make exceptions to this policy.
MAKE-UP LESSONS: Make-up days are included at the end of the academic year and are given in a group format. Specific procedural information will be distributed in April. Student cancellation of a make-up lesson forfeits the lesson. In the event of a teacher's absence, a make-up lesson will be scheduled as soon as possible.
EARLY WITHDRAWAL: Once enrolled, the expectation is that you will be in lessons for the entire academic year (studio: September-June; off-site: as per school calendar). If your child must withdraw from any class a 30-day notice from the 15th of the month is required. Payments will stop processing after 30 days. All withdrawals need to be done on the Make A Change Form. After we receive the completed e-form your account will be charged for any outstanding balances including your final month, after which payments will stop processing.
TEACHER SUBSTITUTIONS: Lanti Performing Arts reserves the right to provide another qualified teacher if the regularly scheduled teacher is ill or otherwise unable to teach classes. If a teacher is out and the studio cannot arrange a substitute any missed classes will be made up.
STUDIO & SCHOOL-SITE CLOSINGS:
At the Studio: Lanti Performing Arts does not follow the calendar of a specific school district; please be sure you check the studio calendar for vacation weeks during the academic year.
For School-Site locations: Lanti Performing Arts is not responsible for unexpected school-initiated closings, cancellations, or field trips.
WEATHER CANCELLATIONS: Weather-related cancellations will be posted on our website, social media, and studio voice-mail. Make-up classes for weather-related closures will be given in group format at the discretion of the studio if we are unable to hold a zoom class.
PHOTO WAIVER: Photographs of registered students taken during Lanti classes and events are considered eligible for publication and public use unless the student’s family submits a written request to the contrary at the time of registration. All such student requests will be honored.
MEDICAL EMERGENCY: Unless written notice is given to the studio, permission is granted to Lanti Performing Arts and its operators to seek medical treatment for the participant in the event they are not able to reach a parent or guardian. Parent/Guardian must also submit written notice for any physical/mental problems, restrictions, or conditions.
VIRTUAL CLASSES: If the studio has to suspend in-person lessons because of COVID-19 in the area, I understand that lessons will continue to be held virtually. Lanti Performing Arts is not responsible for third-party (including but not limited to Zoom Video Communications, Inc.) system disruptions, charges, or policy changes. I agree that Lanti Performing Arts is not responsible for the customers' Internet connection disruptions or power outages that can result in failure for the student to attend or complete a virtual class. I understand that recording any Lanti Performing Arts virtual classes is strictly prohibited.
I understand that any Zoom login/s and passwords issued on behalf of Lanti Performing Arts are confidential and are not to be shared with any other parties. Failure to adhere to this condition will result in not being able to participate in Lanti Performing Arts virtual classes. I will refrain from sharing any Zoom login/password information and understand that they are only being issued to me as a result of having signed this waiver.
Recognizing the global nature of the Internet, I agree to comply with all local rules and laws regarding the use of our services, including as it concerns online conduct and acceptable content.
RELEASE OF LIABILITY: Parents, legal guardians of minor students, and adult students fully waive and relinquish any and all claims against Lanti Performing Arts and its owners, teachers, officers, agents, and employees from illnesses, injuries, or damages as a result of participating in any activities or classes in any way associated with Lanti Performing Arts. I further agree to indemnify and hold harmless Lanti Performing Arts from any and all claims resulting in illnesses, injuries, or damages arising out of, connected with, or in any way associated with the activities of any of the programs.
Summer Session 2024
Policies & Procedures
GETTING STARTED: All lessons and camps are scheduled on a first-come, first-serve basis. Private Lessons and Summer Camps are open from JUNE 17 - AUGUST 9, 2023.
REGISTRATION FEE:
There is no registration fee for students enrolled in the previous music or theatre season at Lanti Performing Arts.
There is a $20 registration fee for all campers not enrolled in the previous music or theatre season at Lanti Performing Arts. The registration fee is a one-time fee paid only once per camper regardless of the number of camps or classes taken during the summer session.
SUMMER TUITION PAYMENT (Credit Card-3% convenience fee or Auto Bank Draft Only): Tuition for the summer is processed through a one-time credit card OR a one-time auto bank draft.
Summer tuition and any applicable fees are processed in FULL at the time of registration. All monies paid are non-refundable. If your full tuition is more than $300, please contact the studio if you need a summer payment arrangement. Payment arrangements are not available for the March 15th promotion. March 15th discount can not be combined with any other discount.
If a camp is canceled due to low enrollment, all monies are refundable and/or transferable.
NON-SUFFICIENT FUNDS (NSF) FEE: In the case of an ACH Transaction being rejected for Non-Sufficient Funds (NSF), the payee understands that Lanti Performing Arts may, at its discretion, attempt to process the charge again within 5 business days. Payee also agrees to pay an additional $25 charge for each attempted process that results in an NSF Fee. This fee will be initiated as a separate transaction from the authorized payment.
REFUNDS: There are no refunds or credits for private lessons or summer camps. Tuition is not pro-rated or refunded due to illness, vacations, or other absences.
Minimum Enrollment Required: If a camp does not meet the minimum student requirement, enrollees will be notified. Students will have the option for a full refund or be given 3 days to transfer the payment to a different camp at the sale price, if applicable.
TRANSFERS:
Private Lessons: Unused lesson times cannot be carried into the academic year and are not transferable to other family members. Read more about make-up lessons below.
Summer Camps:
Prior to May 1st: Students may transfer to another camp prior to May 1st, pending availability. Previous discounts will not be applied to the new camp and the difference in tuition will be due upon transfer. Camps are not transferable to other friends or family members. There is a $25 transfer fee for switching camps.
After May 1st: Tuition for summer camps are non-transferable.
Minimum Enrollment Required: If a camp does not meet the minimum student requirement, enrollees will be notified. Students will have the option for a full refund or be given 3 days to transfer the payment to a different camp at the sale price, if applicable.
STUDENT ABSENCE & MAKE-UP LESSONS:
Private Lessons: There are no make-up lessons during the summer session as you are in control of your own schedule. You are free to add or change lessons, but all changes to your schedule must be submitted at least 24 hours in advance or the system will not allow you to complete these changes. Unfortunately, not showing up to a scheduled lesson or not providing the proper 24-hour notice will forfeit that specific lesson. All lessons must be completed before the final day of the studio’s summer session.
Summer Camps: Please let us know if your child will not be able to attend camp so we can plan accordingly and notify the teacher. There are no make-ups, pro rates, or refunds for missed camp days.
ARRIVAL/DEPARTURE:
For private students - Students are expected to arrive on time so that class may begin as scheduled. Arriving late will shorten your lesson accordingly. Your teacher will meet you in the lobby (or designated place at off-site locations) at your scheduled lesson time.
For campers - More information will be given 1-2 weeks prior to the start of your camp.
For private students & campers - Teachers do not supervise students before and/or after their assigned lesson/camp times.
TEACHER SUBSTITUTIONS: Lanti Performing Arts reserves the right to provide another qualified teacher if the regularly scheduled teacher is ill or otherwise unable to teach classes. If a teacher is out and the studio cannot arrange a substitute any missed classes will be made up.
PHOTO WAIVER: Photographs of registered students taken during Lanti Performing Arts classes and events are considered eligible for publication and public use unless the student’s family submits a written request to the contrary at the time of registration. All such student requests will be honored.
MEDICAL EMERGENCY: Unless written notice is given to the studio, permission is granted to Lanti Performing Arts and its operators to seek medical treatment for the participant in the event they are not able to reach a parent or guardian. Parent/Guardian must also submit a written notice for any physical/mental problems, restrictions, or conditions.
RELEASE OF LIABILITY: Parents, legal guardians of minor students and adult students fully waive and relinquish any and all claims against Lanti Performing Arts and its owners, teachers, officers, agents, and employees from illnesses, injuries, or damages as a result of participating in any activities or classes in any way associated with Lanti Performing Arts. I further agree to indemnify and hold harmless Lanti Performing Arts from any and all claims resulting in illnesses, injuries, or damages arising out of, connected with, or in any way associated with the activities of any of the programs.
STUDIO & SCHOOL-SITE CLOSINGS: Weather-related cancellations will be posted on our website, social media, and studio voicemail. Make-up classes for weather-related closures will be given either virtually or in a group format at the discretion of the studio. At School-Site Locations: Lanti Performing Arts is not responsible for unexpected school-initiated closings, cancellations, or field trips. Lessons missed without proper notification are forfeited.
VIRTUAL CLASSES: If the studio has to suspend in-person lessons, I understand that lessons will continue to be held virtually. Lanti Performing Arts is not responsible for third-party (including but not limited to Zoom Video Communications, Inc.) system disruptions, charges, or policy changes. I agree that Lanti Performing Arts is not responsible for the customers' Internet connection disruptions or power outages that can result in the failure of the student to attend or complete a virtual class. I understand that recording any Lanti Performing Arts virtual classes is strictly prohibited. I understand that any Zoom login/s and passwords issued on behalf of Lanti Performing Arts are confidential and are not to be shared with any other parties. Failure to adhere to this condition will result in not being able to participate in Lanti Performing Arts virtual classes. I will refrain from sharing any Zoom login/password information and understand that they are only being issued to me as a result of having signed this waiver. Recognizing the global nature of the Internet, I agree to comply with all local rules and laws regarding the use of our services, including as it concerns online conduct and acceptable content.